Privacy Policy

Effective Date: August 1st, 2025

Outdoor Dogs values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, booking our services, or contacting us, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, email address, phone number
Billing and payment information (processed securely through our payment provider)
Pet information (name, breed, age, health needs)
Service preferences and booking details

b. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent on site
Device information

We use cookies and similar technologies to improve website functionality and user experience. You can disable cookies through your browser settings, though some features may not work properly.

How We Use Your Information

We use the information we collect to:

Provide, schedule, and manage pet transportation and care services
Communicate with you regarding bookings, updates, and promotions
Improve our website, services, and customer experience
Process payments and maintain business records
Comply with legal requirements

How We Share Your Information

We do not sell your personal information. We may share your data only in these cases:

Service Providers: With trusted third parties who help us operate our website, process payments, or deliver services (e.g., booking software, payment processors)
Legal Requirements: If required by law, court order, or government request
Business Transfers: If we merge, sell, or transfer assets, customer information may be part of the transaction

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Opt out of marketing communications at any time
Request that we limit how we process your data

To exercise these rights, contact us at: hello@outdoordogsny.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from them.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Outdoor Dogs
Email: hello@outdoordogsny.com
Phone: (315) 322-7630